IT Managed Service Providers, or MSPs, are contracted services that assist companies with their IT needs. They typically handle managing company networks, application management, infrastructure, and security. As explained in a previous article, “MSPs for Dummies,” outsourcing to an MSP can have a positive impact on your organization, both in the short and the long-term. In recent years, however, outsourcing these services has become crucial to the ongoing growth and success of your company. Here are just a few reasons why.
Fast-Paced Market Changes
Over the last few years, companies have seen many notable changes to the needs of clients in nearly every market. From the early-pandemic needs of creating remote workforces with cloud connectivity, to the current hybrid model many companies are moving toward—company needs have leveraged a major increase in the amount of cloud-based computing and work from home IT infrastructures.
MSPs have learned to utilize and quickly deploy remote support tools in order to keep up with client demands. With the computer-based office taking up a third of the advanced economies workforce, possessing the flexibility to keep up with the industry’s ever-changing demands becomes the critical piece of keeping businesses running smoothly. Utilizing a company who has already learned and adapted to these needs will save you the hassle of handling things through your own in-house team.
Security in the New Workforce
With the flexibility and cloud solutions available for workforces comes a new-found need for added security. According to webroot.com, 1 in 3 US workers will unintentionally click a phishing link this year. More than half of the victims surveyed blame it on the fact that phishing emails are getting more and more realistic. This shows a massive need for Cybersecurity training in the workplace, and relevant upgrades after a risk-assessment has identified something as a concern. MSPs offer clients advanced security solutions for both training and monitoring.
Automation and AI
As remote work has remained steady in today’s economy, many companies have started implemating automation and Artificial Intelligence (AI) tools to their daily operations. From automating customer service operations, to the deployment of AI technologies in warehouses and call centers, MSPs are your ticket to keeping up with the times. Utilizing automation tools, especially those specifically designed for your company’s needs, can have a positive impact. From company productivity to crushing your KPIs, partnering with the right MSP can assist in determining your needs, and implementing and monitoring these tools for maximum efficiency.
Keep Up with the Times
Over the past several few years, MSPs have continued to adapt, offering businesses access to a wide range of experts on a variety of infrastructure needs. The right MSP will help you create solutions to meet the ever-changing needs of your business and clients alike. Outsourcing these needs will assist in providing the right technologies and expertise, preparing you for any unexpected surprises in the future.
HazeyTech is no stranger to adapting to your companies needs and finding the solutions that work for you. We work hard to ensure that you stay on top of the latest trends and security standards. Contact us today for your free consultation.