If the words “Managed Service Provider” or “MSP” sound foreign to you, you may be taking on too many roles for your business. Hiring a MSP can have a positive impact on your organization, both in the short and the long-term. They work to streamline company operations and offload the tasks that are simply taking up too much of your precious time.
What is an MSP?
A Managed Service Provider is a company that offers a variety of outsourced services to assist you with your company’s needs. Though technically managed services cover a broad scope, it generally refers to technology services—as it tends to be the most commonly outsourced service by companies. MSPs are able to manage your specific needs through automation tools and professionals who are trained and ready to assist.
Some of the more commonly used MSP solutions involve network connectivity, bandwidth, cybersecurity, and disaster recovery. Additionally, MSPs can be utilized for HR, payroll, marketing, customer service, technical support, systems management, communications services, and more. If your company has a specific need to unload, there is probably an MSP ready to assist with that.
The Benefits of an IT MSP
Hiring and maintaining a great IT department costs money and takes a lot of work. By outsourcing some responsibilities, you’ll be able to reduce staffing costs, access a greater knowledge base, and experience a greater sense of predictability. When you’re not bogged down with the tedious, mundane, time-consuming tasks, you’ll be able to focus on the things that matter most in your business.
The best MSPs come with more collective IT experience and up-to-date information than most companies have to offer, allowing you access to more efficient solutions. The value you’ll find in a great MSP will surpass what a hired individual could ever accomplish. Additionally, you won’t have to worry about the added cost, training, and management of a 24/7 help desk as you grow; just adjust the number of agents you need available based on your volume.
How to Know if It’s Time to Hire an MSP
Navigating a growing business is a tricky and humbling process. There are learning curves and lessons at every corner. Determining when it’s time to hire an MSP is just one of the many challenges business owners face. Here are a few telltale signs that you’re ready to outsource some things.
● Your in-house team regularly encounters issues that are difficult to solve
● Your team is fixing problems as they occur rather than proactively implementing prevention systems
● Daily maintenance is consuming your team’s time
● You have no backup support when a team member is absent
● You have not budgeted for regular IT support
If any of these issues sound familiar, then it is time to start learning how an MSP can help you.
Your Business, Your Experience
You know your business is special, and you have worked hard to get where you are today. MSPs give you and your customers a fully customizable experience that will grow with your company. With multiple solutions to choose from, you can provide your customers a unique experience that will help your business reach the next level.
HazeyTech can help your company navigate the world of MSPs, and custom-build a solution specifically for your business. We have specialists ready to answer any questions you may have. Call us today for your free consultation.
